Refund and
Returns Policy

Thank you so much for shopping
in my art store. I would like to give you a 100% satisfaction guarantee your
satisfaction with my work and will redo or refund any order with which you are
not completely satisfied.  Please find our refund and returns policy below

Returns and Refunds

Please contact me within 7 days
of your receipt of the item(s) and ship item(s) back within 14 days of delivery

Once 14 days have passed since
your received the items, we can’t offer you a full refund or exchange.

To be eligible for a return,
your item must be unused and in the same condition that you received it. It
must also be in the original packaging.

*Downloadable image files
cannot be refunded

To complete your return, we
require a receipt or proof of purchase.

Once your return is received
and inspected, we will send you an email to notify you that we have received
your returned item. We will also notify you of the approval or rejection of
your refund.

If you are approved, then your
refund will be processed, and a credit will automatically be applied to your
credit card or original method of payment, within a 7 to 10 business days.

Late or missing refunds

If you haven’t received a
refund yet, please first check with your bank or credit card company and be
aware it may take some time before your refund is visible in your bank/credit
card account.

Questions?

If you have any questions or
need assistance, please don’t hesitate to contact me at
art@lydiagottipallifineart.co.nz

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